Terms and Conditions for Figure Pilates Studio

 

1. Booking and Payments:

   - All classes must be booked in advance through our online system.

   - Payments for classes, block bookings, and memberships must be made prior to the commencement of sessions.

 

2. Cancellations and Refunds:

   - Cancellations must be made at least 24 hours before the scheduled class to avoid charges.

   - Late cancellations and no-shows will be charged the full class rate or deducted from block bookings.

   - Block bookings and memberships are non-refundable, except in cases of medical emergencies, subject to approval.

 

3. Class Conduct:

   - Please arrive at least 5 minutes before the class starts.

   - Late arrivals may not be permitted to join the class to avoid disruptions.

   - Wear appropriate attire including grip socks and follow the instructor’s guidelines for safe practice.

 

4. Health and Safety:

   - Inform the instructor of any injuries, illnesses, or medical conditions before the class begins.

   - Participation is at your own risk. We recommend consulting a doctor before starting any new exercise program.

 

5. Personal Belongings:

   - The studio is not responsible for any lost or stolen personal items. Please keep valuables safe.

 

6. Studio Etiquette:

   - Maintain a respectful and considerate attitude towards instructors and fellow participants.

   - Clean equipment after use with the provided sanitising wipes.

 

7. Changes and Updates:

   - The studio reserves the right to modify the schedule, instructors, and terms and conditions as needed. Notifications of changes will be communicated in advance.

 

By attending our classes, you agree to abide by these terms and conditions. Thank you for your cooperation and understanding.